Case study - A Leading Power Company

Business need

This Leading Power Company (LPC) identified an opportunity to create cost and time savings and provide consistency in the quality of learning and development across their business by partnering with one sole supplier. For this LPC it was essential that the relationship with the supplier would be a true partnership with the supplier contributing positively to the learning and development team’s aims and objectives. The company was seeking a supplier who would embrace their values and enable them to move toward their overall goal of becoming a global leader in their field; through the development of their people.

MaST solution

MaST worked in partnership with the LPC to tailor a core offering of 20 different courses which were offered across the business. The delivery of these courses makes full use of accelerated learning in order to embed learning and achieve its application in to the workplace. We worked closely with the HR team to define our partnership with a clear set of service level agreements which are designed to impact on the learning and development team’s aims and objectives.

We have worked with this client to produce a specific brand for our offering and we have a fully integrated system to manage the administration of the learning and development events.

The partnership nature of the relationship with this client has enabled MaST to change and develop with the client as evidenced by shared initiatives such as our concise notes project.

Outcome

The LPC now has a streamlined process for accessing high quality, consistent learning and development across the business. This has meant savings in time and money and the learning and development team have confidence in the quality of what is offered to all aspects of the business. The courses themselves have been very well received by participants with evaluation scores averaging above 80% across the board. This in turn has improved the profile of HR within the business.

We have developed a true partnership with this client who are now using our management information to assist in their strategic decision making. Impressed by MaST’s responsiveness and creativity we have also undertaken a number of specific projects for this client which fall outside the boundary of our original core offering to them.